Right of withdrawal

Right of withdrawal

You have the right to cancel your order within 2 weeks without giving reasons and to return the ordered goods to us. Excluded from this are products that have already been opened or products with damaged original packaging.

The withdrawal period must be observed by sending the goods in good time. Return the goods to the sender's address. The shipping costs for the return are to be borne by the buyer.

The revocation can be sent by e-mail or via our revocation form take place.

Revocation form

If you wish to cancel the purchase contract, please enclose this completed form with your return shipment:

Your name:

Your address:

I hereby revoke the purchase contract for the following goods:

Order number:

Order placed on:

Goods received on:

Your e-mail address:

Signature of the consumer:

Date:

We would be pleased if you could let us know the reason for your return. This will help us to maintain or improve the quality of our service and our products.

As soon as we receive your return, we will credit you for the value of the returned products using the same payment method as you originally used to make the payment. In the case of bank transfer, please send us your account details.